Industries — Home Services
Dispatch, routing, and QuickBooks dashboards for HVAC, plumbing, and electrical businesses.
Orivian builds dispatch dashboards and QuickBooks-connected reporting for multi-crew home service companies — so you know what's running in the field and what's actually profitable, without a spreadsheet rebuild every morning.
Where home services reporting breaks down
The same gaps show up across HVAC, plumbing, and electrical operations.
These are the patterns Orivian sees most often when auditing dispatch and reporting for multi-crew field service businesses.
Dispatch runs on texts and phone calls
Routes and assignments live in someone's head, a group text, or a spreadsheet that's rebuilt every morning — with no record of what actually ran.
You find out about a problem when the customer calls
Without a live view of routes and stops, a late job or a no-show technician surfaces as a complaint instead of a dispatch dashboard alert.
Crew profitability is invisible
Revenue per truck, job margin by technician, and callback rates are buried across QuickBooks, a scheduling tool, and a spreadsheet — never compared side by side.
Invoicing and collections lag behind the work
Jobs get completed in the field faster than they get invoiced and followed up on, which quietly stretches out cash flow.
Reporting is a monthly scramble
Owner-level numbers — revenue, cash position, job profitability — get pulled together once a month by hand instead of being available on demand.
What Orivian builds
Systems built around trucks, crews, and jobs.
Every build starts with the decision you need to make — which route is on track, which crew is profitable, whether cash covers payroll.
Dispatch and route dashboard
Delivered through RouteOps — every active route, stop, and status in one view, replacing spreadsheets, texts, and phone-call check-ins.
Crew and technician performance views
Revenue, job margin, and callback rate by crew or technician, so staffing and scheduling decisions are based on data instead of who's loudest.
QuickBooks-connected owner dashboard
Revenue, cash position, and outstanding receivables in one view, pulled directly from QuickBooks instead of rebuilt from exports.
Job profitability dashboard
See which job types and crews are actually profitable versus just busy — the same pattern that surfaced a thin-margin crew in Orivian's 14-reports audit.
Invoice & collections automation
Automated reminders and aging visibility so invoicing keeps pace with completed work instead of lagging behind it.
Operational reporting history
A record of what ran, when, and how long it took — so patterns and problems are visible over weeks, not just remembered anecdotally.
A related result
14 monthly reports, 4 decisions that mattered
A real audit for a multi-crew electrical and HVAC contractor found fourteen reports being pulled every month — and a job costing report nobody had opened in months turned out to answer the exact question the owner asked out loud in the first meeting.
Read the audit findings →Related
Related pages for home service businesses
RouteOps
Dispatch and route operations dashboard for field service teams.
Learn more →QuickBooks Dashboards
Turn QuickBooks data into owner-ready revenue and cash dashboards.
Learn more →Invoice Automation
Automate invoice reminders and overdue follow-up.
Learn more →DashEase
Orivian's QuickBooks reporting product for crew and job dashboards.
Learn more →Construction
Job costing dashboards and QuickBooks reporting for contractors.
Learn more →Business Process Automation
Automate dispatch handoffs, alerts, and recurring admin work.
Learn more →FAQ
Common questions from home service operators
Is RouteOps route optimization software?
RouteOps is a dispatch and route operations platform: it gives you one dashboard for every active route, stop, and status, with map-based visibility and duration estimates, replacing spreadsheets and text-thread coordination. It is not an automated routing algorithm that recalculates stop order for you — it is built to make manual dispatch faster, clearer, and trackable, not to remove the dispatcher.
Can you connect QuickBooks and dispatch data in one dashboard?
Yes. Most home services businesses end up with a QuickBooks-connected dashboard for revenue, cash, and job profitability, plus a separate RouteOps view for live dispatch and routing. Depending on how your systems are set up, Orivian can also build a combined reporting layer that pulls both into one recurring report for the owner.
How do I know if a crew is actually profitable, not just busy?
You need a job profitability view that rolls up labor, materials, and overhead against billed revenue per job and per crew, updated automatically instead of rebuilt by hand. In a real audit of a multi-crew contractor, the crew that looked busiest on manual reports turned out to be running the thinnest margin of the five — invisible until the reports were consolidated into one ranked view.
Find out what's actually costing you in the field.
A free operations audit maps your current dispatch and reporting setup against the decisions it should be driving — no cost, no commitment.