Orivian
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Automation10–20 minutes per workflow

Automation Opportunity Scorecard

A simple scorecard for deciding which workflow is worth automating first.

Best for

Businesses interested in automation but unsure which process should be automated first.

Score the workflow

Score each item from 1 to 5. A higher score means the workflow is a stronger automation candidate.

Factor
How to think about it
Score

Frequency

Score 1–5

How often does this workflow happen? Daily and weekly workflows usually score higher than occasional ones.

12345

Manual effort

Score 1–5

How much human time is spent moving, checking, copying, notifying, or updating information?

12345

Error risk

Score 1–5

How likely is the workflow to break when someone forgets a step or enters something incorrectly?

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Revenue impact

Score 1–5

Does this workflow affect sales, collections, customer response, retention, or cash flow?

12345

Customer impact

Score 1–5

Does a delay or mistake in this workflow affect the customer experience?

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Workflow clarity

Score 1–5

Are the steps clear enough to automate, or does the workflow need cleanup first?

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Tool readiness

Score 1–5

Are the needed tools and data already available, or would major setup work be required?

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Implementation complexity

Score 1–5

How difficult would the first useful version be? Lower complexity makes a better first automation.

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Good first automation candidates

  • Lead capture and response
  • Invoice reminders and overdue escalation
  • Document collection
  • Internal handoffs after a sale or form submission
  • Recurring reporting summaries
  • Customer status updates
  • Task creation from forms or emails

Results

How to interpret the score

  • High value and low complexity: automate this first.
  • High value and high complexity: plan carefully and start with a narrow version.
  • Low value and low complexity: consider it only if it is a quick win.
  • Low value and high complexity: avoid it for now.