Orivian
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Operations15–30 minutes

Operations Audit Checklist

A practical checklist for finding manual work, reporting gaps, handoff issues, and automation opportunities inside your business.

Best for

Business owners and operators who know operations feel messy but are not sure what to fix first.

Manual work

Look for repeated tasks that depend on someone remembering, copying, checking, or updating information manually.

  • The same information is entered in more than one place.
  • Someone manually copies data between tools, spreadsheets, or emails.
  • A recurring task depends on memory instead of a system.
  • People frequently ask for status updates because there is no shared view.
  • Reports require manual cleanup before they are useful.

Reporting gaps

Find places where the business has data but not clear visibility.

  • Owners do not have a simple weekly view of business performance.
  • Financial, sales, or operational reports live in disconnected tools.
  • Dashboards are missing, outdated, or too complicated to use.
  • Important decisions depend on exported spreadsheets.
  • The team notices problems late because there are no alerts or recurring summaries.

Handoffs and ownership

Identify where work slows down because ownership, timing, or next steps are unclear.

  • Work gets stuck between departments, roles, or tools.
  • No one is clearly responsible for the next step.
  • Customers wait because internal follow-up is inconsistent.
  • Approvals happen through scattered emails or messages.
  • A missed handoff creates rework, delays, or customer frustration.

Tool sprawl

Look for places where too many tools are creating more work instead of less.

  • Different teams track the same process in different systems.
  • Nobody knows which tool has the current version of the truth.
  • Tools are used only partially or inconsistently.
  • The team relies on spreadsheets to patch gaps between systems.
  • Important data is trapped in tools that do not talk to each other.

Results

How to use your results

  • If a workflow is frequent, manual, and creates visible delays, it is a strong candidate for automation.
  • If a spreadsheet has become the source of truth for live operations, it may be time for an internal tool.
  • If reporting exists but owners still lack clarity, a dashboard or recurring reporting workflow may be the best first project.
  • Start with one high-friction workflow. Do not try to fix the entire business at once.